Lost password = lost account?

[Provoni2]

Hey all,

I lost the password to my account "Provoni" while moving to a new computer.

1. "I forgot my password" does not work:

Code: Select all

This page isn’t working
www.freebasic.net is currently unable to handle this request.
HTTP ERROR 500


2. In the course of 2 weeks I submitted at least 2 applications via "Contact us", and received no response.

3. "Chat Now!" is not working.

4. Need to make a new e-mail and new account just to get this through.

5. https://media3.giphy.com/media/RBeddeaQ5Xo0E/giphy.gif

6. Sorry for the drama.

Provoni

[counting_pine]

Not sure why the Forgot Password feature isn't working, that might need looking into..

I could reset your password and email the new password to your old account's email address. Would that be OK?

[fxm]

In the course of 2 weeks I submitted at least 2 applications via "Contact us", and received no response.

I had a similar adventure in late 2011 / early 2012 when I could not access freebasic.net anymore ('403 Forbidden error'):
- I so sent a message to a FreeBASIC administrator, via sourceforge.net, but without any response.
- Many days later, I found by chance that it worked by Internet Explorer (I usually use FireFox) and therefore concluded that it came from me.
- So I contacted plasma on phatcode.net (host of freebasic.net) who guessed the cause and sent me the solution (blocking due to my browser useragent), all in less than two days!

[Provoni2]

Not sure why the Forgot Password feature isn't working, that might need looking into..

I could reset your password and email the new password to your old account's email address. Would that be OK?

Yes please.

[Provoni2]

In the course of 2 weeks I submitted at least 2 applications via "Contact us", and received no response.

I had a similar adventure in late 2011 / early 2012 when I could not access freebasic.net anymore ('403 Forbidden error'):
- I so sent a message to a FreeBASIC administrator, via sourceforge.net, but without any response.
- Many days later, I found by chance that it worked by Internet Explorer (I usually use FireFox) and therefore concluded that it came from me.
- So I contacted plasma on phatcode.net (host of freebasic.net) who guessed the cause and sent me the solution (blocking due to my browser useragent), all in less than two days!

Ok, I have submitted a form to plasma with the issues.

[fxm]

Perhaps you did not well understand my remark (it was mainly, like for you, about the non response of admin to my mail). My problem was not a login problem but an upstream problem on access to the host of freebasic.net/forum.
Although Plasma is excellent, I do not think it is best placed to solve the problem of "I forgot my password" forum command.

[Provoni2]

Not sure why the Forgot Password feature isn't working, that might need looking into..

I could reset your password and email the new password to your old account's email address. Would that be OK?

I have not received an email yet.

[counting_pine]

I'm sorry, I've not sent one yet.

[Provoni]

Thank you, I am back.

[Provoni]

Perhaps you did not well understand my remark (it was mainly, like for you, about the non response of admin to my mail). My problem was not a login problem but an upstream problem on access to the host of freebasic.net/forum.
Although Plasma is excellent, I do not think it is best placed to solve the problem of "I forgot my password" forum command.

Oops :)